Strategies for Attorneys to Collaborate Effectively on SaaS Contracts

Attorneys negotiating SaaS contracts often face roadblocks that require input from colleagues in other departments. Yet, getting that help can be an exercise in patience.

Common challenges include:

• Receiving one-word answers, requiring you to dig further.

• Getting responses to questions you didn’t ask.

• Hearing, “Let’s set up a meeting next month,” delaying progress.

• Or worse, being ignored altogether.

Here’s the truth: We’ve all been there—and I’ll admit I’ve been guilty of these things too. But through experience, I’ve developed strategies to overcome these challenges and build stronger collaboration:

1. Don’t Take It Personally

Your request might not be their top priority. They likely have urgent tasks demanding their attention. Recognize this and approach with empathy.

2. Identify Your Champion

In sales, champions are key decision-makers or influencers who advocate for a product. Internally, the same concept applies. Find colleagues who are enthusiastic about supporting your SaaS contracts and build a relationship with them. (Stay tuned for a future post diving deeper into this method!)

3. Build Authentic Relationships

People are naturally more inclined to help those they like. Build positive, sincere connections with colleagues. Authenticity is key—people can spot insincerity a mile away. These relationships not only make workplace interactions enjoyable but can also lead to better collaboration and support.

By incorporating these strategies, attorneys can make progress on SaaS contracts more efficiently while fostering a more cooperative work environment.

Download "10 SaaS Contract Basics You Must Know!" for a deeper dive into the SaaS basics that all SaaS attorneys should know.